Request data deletion

You have the right to request deletion of all your personal data from our systems

Effective date: 7 February 2026 | Last updated: 14 September 2026

Use this page to start the deletion process for your TFlow CRM account and its associated data. Once your WhatsApp number is verified, we register the request immediately and give you a reference number to track it.

Data covered by the request, according to its scope

A user account request covers the user’s personal data and associated connections. Deleting a workspace and its data requires verification that the requester is its owner or an authorized administrator.

  • User account: Profile, login details and associated permissions
  • Business data: Conversations, customers, tasks, tickets and data linked to the account or workspace
  • WhatsApp Business account data: Account ID (WABA ID) and Phone Number ID
  • Access tokens: Access tokens and stored connection details
  • Integration and activity data: Connection settings, login logs and actions linked to the account
Important note:

This deletion does not cover data held directly by Meta/WhatsApp. To delete your data from Meta, visit the Facebook account deletion page or use your WhatsApp Business account settings.

How to submit a deletion request

1
Enter account details

Specify your TFlow platform address, username, email address and the requested deletion scope.

2
Verify your WhatsApp number

We will send a 6-digit code to the number you enter. The code remains valid for 10 minutes.

3
Get your reference number

Your reference number and request status appear immediately after submission. Keep the reference for follow-up.

4
Review and deletion

We match the request to the account and begin the appropriate action after verification is complete. Our processing target is 30 days after verification is complete, and we may request additional information if account ownership or authority cannot be established.

Account deletion request form

Do not enter your password. These fields help our team safely identify the correct account.

Workspace deletion requests require verification of the owner’s or authorized administrator’s authority.

Request registered

Reference number:

Status:

Target follow-up date:

Track an existing request

Processing time

Receipt confirmation: Immediately after the form is successfully submitted
Identity and account review: We may contact you if additional proof is needed
Follow-up target: We aim to process the request within 30 days after verification is complete. Additional time may be needed for further evidence or legal obligations.
Outcome confirmation: The final status is shown using the reference number. We may contact you through the email address or WhatsApp number provided in the request.

Important warning

Submitting the form registers a request for review; it does not delete the account immediately. Once deletion is completed, the action is permanent and irreversible:

  • You will not be able to recover deleted data
  • You will need to reconnect your WhatsApp Business account if you want to use the service again
  • All associated conversation histories and settings will be lost

Legal exceptions

We may retain some data after a deletion request in the following cases:

  • Compliance with legal or regulatory requirements
  • Protection of our legal rights in disputes
  • Prevention of fraud or misuse
  • Anonymized data for statistical purposes

Contact options

For questions or help tracking a registered request:

  • TIC Libya — Al Tarabot Technical Company for Communications and Information Technology
  • Bou Dhahir Street, Al Mashtal Road, Tripoli, Libya
  • [email protected]